Agency Request Form
This agency request form is for use by the management to complete a request for agency cover when all other avenues have been exhausted.
Purchasing for WCN Care
This is the sole responsibility of a manager No other staff member should be ordering except when there is explicit permission from a manager The following limits are in place: – £150 for deputy managers single items, and £300 for total orders (then escalation to a registered manager)- £300 for manager and group managers single …
Syncing documents
WCN Care uses Synology to store sensitive information. Your company computer or laptop will have Synology loaded on this and it is imperative that it is syncing your data to avoid data loss. As per our dat protection policy, not patient identifiable or company sensitive information should be stored on a public sharing platform (ie …
Fax – St Anne’s
You can send and receive a fax via the printer in the office To send a fax hit the fax button on the screen, enter the phone number, put the paper to be faxed into the top tray and then hit fax. To receive a fax you need to initiate this manually. When you answer …
Staff Digital Onboarding (including FMS)
When a new staff member joins the team there are a number of places that their individual data needs to be stored. These are: Paperwork stored in their personnel file on the shared serverInformation uploaded to FMSInformation forwarded to payroll for upload onto the Payroll systemEmail and name uploaded to our communications system, Mailchimp.com Each …
Branding
We use the same fonts, colours and branding across WCN Care. The company branded documents lie not the shared folder under Branding > Templates. Each home has a separate branded letter head, headed paper and policy template. It is important that we all use the branded paper as it contains the correct fonts that we …
Printing Remotely
If you have been given access to print remotely at one of our sites then please go to https://www.google.com/cloudprint and log into your google account to access the printers. To print hit the print button and upload a file. Please remember to select the correct printer for the site. Please remember to select double sided printing …
Guide to Improvement – May 2019
Skills for Care have released their ‘Guide to Improvement’ this month. The guide has been put together to help social care employers identify, plan and implement improvements across their services. The guide includes checklists and examples to help providers identify what their services needs to improve, and to support them developing an action plan to …
DBS Checks – Employer
We use carecheck.co.uk for our DBS Checks. This service is quick, reliable and cost effective. The login details for the organisation are wcncaregroupmonthly This will mean that any employee is checked under the group rather than the individual home. You will receive your individual logins to use to access this account. If you do not …
Adding to and editing the Wiki
If you are invited to contribute to the wiki then you will be sent an email and password. If you feel that you want something added then please email your line manager and they can arrange for this. To Add to the wiki, Login with the credentials you were given and you will land on …
April Management Articles
Skills for Care – Guide to improvement, this helps social care employers to identify, plan and implement improvements across their services. the guide has got a great toolkit that I will look into in more detail as I think it could be something we use across both homes. https://www.skillsforcare.org.uk/Documents/Standards-legislation/CQC/Guide-to-improvement.pdf LGO – Good practice complaints guide – …