- To provide excellent care at a fair cost.
- To provide a safe, warm, happy environment that is homely in scale.
- To continue building a cohesive and skilled team dedicated to the quality of life of our residents.
- To achieve Good or better in our upcoming CQC inspection.
- To maintain 90% bed occupancy.
We will measure these either through our outputs (ie by looking at beds filled etc) or through feedback (ie inspection reports from the CQC or feedback from staff, residents and their relatives).