PCS has an online help database that can be accessed from the management screen. Log into the management portal at https://monitor.personcentredsoftware.com/MCM/
Then head to the help screen by clicking on the help icon in the top menu:
There are a list of help articles here.
There is also a chat function for issues. They are very responsive. Click on the chat icon and ask them a questions:
We can organise PCS training. Please ask your manager on how to do this.