Accessing help with PCS
Help Articles PCS has an online help database that can be accessed from the management screen. Log into the management portal at https://monitor.personcentredsoftware.com/MCM/ Then head to the help screen by clicking on the help icon in the top menu: There are a list of help articles here. Tech Support There is also a chat function …
Adding / Permissions / deleting a team member in PCS
To add a staff member, you will need certain access rights. if you can’t see the “Add new worker” button you will need to speak to your manager about access rights. If you can see this button in your staff community when you click onto it you will need to fill in some basic details …
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PCS Relatives Pathway
The relatives gateway should be going live very soon, the gateway has two functions: Function one allows relatives to – Send messagesReceive messagesView happiness chartView recent profile photosView recent shared photos Function two allows the same as function one with the addition of – View care story (all recent care and handover information)Electronically view, sign …
Computer and Handset Support
If you require support for the computers please go first to your manager who may then escalate this to the remote support team. Support is handled in house at present. In House Support If you require support with PCS then please do this through the support tab on the website as support is part of …